Return & Refund Policy

Effective Date: May 2025
Website: www.orangeleaf.co.in / www.snorangeleaf.com

At Orange Leaf, we value your satisfaction and stand behind the quality of our wellness products. If for any reason you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

You may request a return under the following conditions:

The item is unused, unopened, and in its original packaging.
The return request is made within 7 days of delivery.
The product was damaged, defective, or incorrect upon delivery.

Note: For health and hygiene reasons, wellness and consumable products (e.g., supplements, tablets) cannot be returned once opened or used unless defective.

2. Non-Returnable Items

We do not accept returns on:

Opened or used wellness products
Items not purchased directly from our website
Products returned after 7 days of delivery
Gift cards or promotional items

3. How to Request a Return

To initiate a return:

Email us at info@skillisindia.com with your order number and reason for return.
Our team will review your request and, if approved, provide a return shipping address.
Return shipping costs are borne by the customer unless the product was damaged or incorrect.

4. Refund Process

Once the returned item is received and inspected, we will notify you via email.
If approved, your refund will be processed within 7–10 business days to your original payment method.
Shipping charges (if any) are non-refundable.

5. Damaged or Incorrect Products

If your product arrives damaged or the wrong item was delivered, please contact us within 48 hours of delivery with photo evidence. We will offer a replacement or full refund at no extra cost to you.

6. Cancellations

Orders can be cancelled within 2 hours of placing them, as long as they have not been shipped. Contact us immediately at our Email.

7. Contact Us

For return or refund inquiries, please contact:

Email: info@skillisindia.com
Customer Support Hours: 09:00AM to 06:00PM